I only gave the stay and the staff a 10 because of all the good and friendly staff at the reception desk but there was only 1 male reception staff (early morning of May 11) who expressed that he was a little annoyed that we asked him to call the airport transfer taxi we booked who hadn't arrived on the scheduled time and he insisted the taxi was never late. In fact after he called the taxi said he would be late by 15 minutes. This is airport transfer so we thought it's not too much to ask to make sure the taxi is going to be there. It was not a big deal but the staff actually ruined the perfect stay we had earlier. The rest of the staff was so friendly and helpful.
Thiranant
พฤษภาคม 2566
Hotel very comfortable , close to station , Pleasant front of house staff , very comfy room , great food hall next door - huge fun on the weekend
Sharon
มกราคม 2568
A new hotel, relatively nice staff.
Oattila_bxl
พฤษภาคม 2566
one of the best and most beautiful hotels in the city of Bordeaux! Great staff! We lived in the most beautiful room 901 with a terrace, from this beautiful room there is a very beautiful view of the city, a very large terrace! this is the only room with a terrace in this hotel, we are very lucky! very comfortable room, very good bed, clean and wonderful bed linen! Breakfast is excellent! the best breakfast! Thank you very much Bénédicte, Nathan, Girl Rose and all the reception! You are the best😘🌟😘
Emi
กุมภาพันธ์ 2568
Modern well run hotel in central Bordeaux. The staff were pleasant, friendly and helpful. The 8th floor room was spotlessly clean and comfortable with nice views across the city skyline. We had dinner and breakfast in the beautifully styled dining area, both of which were excellent, especially the breakfast. The secure car park delivered on its promise, our car and contents were still there in the morning.
Kennedy
มกราคม 2568
Everything went very well at this Hotel. The staff was very friendly, knowledgeable and very pleasant. I would recommend to anyone looking for a wonderful place to stay in Bordeaux. The staff would help with transportation, and recommendations on what to do an where to go. Thanks!
Amorfo055
ตุลาคม 2567
Friendly staff who do everything to satisfy the guest's needs. At my wife request that was not feeling well, the staff and especially Jolie found solutions and changed our room. Excellent breakfast and restaurant for lunch and dinner at a high level
Robert
พฤษภาคม 2567
Room was an excellent size with everything needed including ironing board and iron. I was impressed with the size of the bathroom which had a full size walk in shower. Breakfast had plenty of choice including cook your own waffles and pancakes. If you like a cup of English breakfast tea best to take your own tea bags. This hotel was very clean in all areas and every member of staff we had contact with were very helpful and pleasant.
Roger
กรกฎาคม 2567
Excellent breakfast, nice staff and excellent facilities. We were there to celebrate our wedding anniversary in Bordeaux, and everything meet our expectations. Besides that, I also appreciate the attention they provide, sending us a message letting us know that we forgot a t-shirt, and making themselves available to send it for our home. The room was very comfortable and everything was deeply clean.
Paula
ตุลาคม 2567
It is a real 4-star hotel. Large/clean rooms, large bathrooms, very good breakfast, nice staff. When I arrived, all the parking spots were occupied, they gave me the option of a nearby public parking (2-3 minutes walk, aprox 25 euro/day).
Dragos
สิงหาคม 2567